How Can We
Help You?
Find answers to common questions, learn how to use our features, and get the support you need to create the perfect wedding experience.
Browse by Category
Find help organized by topic to quickly get the information you need.
Getting Started
Learn the basics of setting up your wedding
- How to create your wedding space
- Inviting guests to your wedding
- Setting up your first event
- Understanding privacy settings
Photo & Video Sharing
Everything about sharing memories
- How to upload photos and videos
- AI facial recognition guide
- Managing your photo gallery
- Downloading your memories
Guest Management
Managing your wedding guests
- Adding and managing guests
- Guest permissions and privacy
- RSVP management
- Guest communication tools
Events & Planning
Coordinating your celebrations
- Creating bridal party events
- Planning groom celebrations
- Multi-day event coordination
- Timeline management
Frequently Asked
Questions
Quick answers to the most common questions about social.wedding.
How do I get started with social.wedding?
Simply sign up for a free account, create your wedding space, and start inviting guests. You can begin with our free Intimate plan and upgrade anytime as your guest list grows.
Is my wedding data secure?
Yes, we take privacy seriously. All photos and data are encrypted and stored securely. You have complete control over who can see what, and you can download all your memories at any time.
Can I use this for destination weddings?
Absolutely! Our Premium and Luxury plans include multi-location support, perfect for destination weddings and multi-day celebrations across different venues.
How does the AI facial recognition work?
Our AI automatically tags people in photos, making it easy for guests to find all photos they appear in. You can also search for specific people to quickly collect their photos.
What happens to my photos after the wedding?
Your photos are stored securely for at least 1 year. Premium+ plans include permanent storage, and you can download everything at any time.
Can I try before I buy?
Yes! Our Intimate plan is completely free and includes all core features. You can upgrade anytime as your wedding grows.
Still Need Help?
Our support team is here to help you create the perfect wedding experience. Get in touch and we'll respond within 24 hours.
Live Chat
Get instant help from our support team
Email Support
Send us a detailed message
Phone Support
Call us for urgent assistance