Privacy Policy

Your Privacy
is Our Priority

We're committed to protecting your personal information and wedding memories. Learn how we collect, use, and safeguard your data.

Last updated: January 15, 2025

End-to-End Encryption

All your photos and personal data are encrypted using industry-standard security measures.

You Control Access

You decide who can see what. Granular privacy controls let you manage every aspect of sharing.

Secure Storage

Your data is stored on secure, encrypted servers with regular backups and monitoring.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Wedding date, location, and guest information
  • Profile photos and wedding-related content

Photos and Media

  • Wedding photos and videos uploaded by you and your guests
  • Metadata associated with photos (date, location, device info)
  • AI-generated facial recognition data (stored locally)

Usage Information

  • App usage patterns and feature interactions
  • Device information and IP address
  • Communication preferences and support interactions

How We Use Your Information

Service Delivery

  • • Provide and maintain the social.wedding platform
  • • Enable photo sharing and guest interactions
  • • Deliver AI-powered features like facial recognition
  • • Process payments and manage subscriptions

Communication

  • • Send important updates about your wedding space
  • • Provide customer support and respond to inquiries
  • • Share product updates and new features (with consent)
  • • Send security alerts and account notifications

Improvement & Analytics

  • • Analyze usage patterns to improve our services
  • • Develop new features based on user needs
  • • Ensure platform security and prevent abuse
  • • Generate anonymized insights about wedding trends

Data Sharing & Third Parties

We Never Sell Your Data

We do not sell, rent, or trade your personal information or wedding photos to third parties.

Limited Sharing Only When:

  • • Required by law or legal process
  • • Necessary to protect our rights or safety
  • • With your explicit consent
  • • With trusted service providers (under strict confidentiality agreements)

Your Rights & Controls

Access & Control

  • • View and download all your data
  • • Update or correct personal information
  • • Control who can see your photos
  • • Delete your account and data

Privacy Settings

  • • Choose photo visibility levels
  • • Control guest access permissions
  • • Manage communication preferences
  • • Opt out of marketing communications

Data Security

We implement industry-standard security measures to protect your information:

  • • End-to-end encryption for all data transmission
  • • Encrypted storage with regular security audits
  • • Secure authentication and access controls
  • • Regular security updates and monitoring
  • • Employee training on data protection

Legal Compliance & Your Rights

GDPR Compliance (EU Users)

If you're in the European Union, you have additional rights under the General Data Protection Regulation:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

Legal Basis for Processing: We process your data based on contract performance, legitimate interests, and your consent. You can contact our Data Protection Officer at dpo@social.wedding for any GDPR-related inquiries.

CCPA Compliance (California Users)

California residents have specific rights under the California Consumer Privacy Act:

  • Right to Know: What personal information we collect and how we use it
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt out of the sale of personal information (we don't sell data)
  • Right to Non-Discrimination: We won't discriminate for exercising your rights

Categories of Personal Information: We collect identifiers, commercial information, internet activity, geolocation data, and audio/visual information as described in this policy.

Children's Privacy (COPPA)

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

For users between 13-18, we require parental consent for data processing. Parents can contact us to review, modify, or delete their child's information.

Data Retention & Deletion

How Long We Keep Your Data

Active Accounts

  • • Personal data: Duration of account + 30 days
  • • Photos/videos: Until account deletion
  • • Usage data: 2 years maximum

Inactive Accounts

  • • After 3 years of inactivity: Deletion notice
  • • After 6 months notice: Complete deletion
  • • Legal requirements: May retain longer

Right to Deletion

You can request immediate deletion of your account and all associated data. We'll process deletion requests within 30 days and provide confirmation. Some data may be retained for legal compliance or legitimate business purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage:

Essential Cookies

Required for basic functionality, security, and authentication. These cannot be disabled.

Analytics Cookies

Help us understand how you use our service to improve performance and features.

Preference Cookies

Remember your settings and preferences for a personalized experience.

Cookie Management

You can control cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect functionality.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Standard Contractual Clauses: EU-approved data transfer agreements
  • Adequacy Decisions: Transfers to countries with adequate protection
  • Certification Programs: Privacy Shield successor frameworks
  • Technical Safeguards: Encryption and access controls

For EU users, transfers are based on adequacy decisions or appropriate safeguards. Contact us for details about specific transfer mechanisms.

AI & Machine Learning Processing

We use AI and machine learning to enhance your wedding experience:

Facial Recognition

AI-powered facial recognition helps organize photos by identifying people. This processing happens locally on your device when possible, and any cloud processing uses anonymized data patterns.

Content Moderation

Automated systems help detect and filter inappropriate content to maintain a safe environment for all users.

Personalization

AI helps customize your experience by suggesting relevant features and content based on your usage patterns.

Your AI Rights

You can opt out of AI processing, request information about automated decisions, and have the right to human review of significant automated decisions affecting you.

Data Breach Notification

In the unlikely event of a data breach, we have procedures in place to protect your information:

Immediate Response

  • • Contain and assess the breach within 24 hours
  • • Notify relevant authorities within 72 hours (GDPR requirement)
  • • Assess risk to individuals and data involved

User Notification

  • • High-risk breaches: Immediate notification via email and app
  • • Medium-risk breaches: Notification within 72 hours
  • • Clear information about what happened and what we're doing
  • • Steps you can take to protect yourself

Recovery & Prevention

  • • Immediate security patches and system updates
  • • Enhanced monitoring and detection systems
  • • Regular security audits and penetration testing
  • • Employee training and security awareness programs

Third-Party Integrations & APIs

We integrate with trusted third-party services to enhance functionality:

Cloud Storage Providers

We use enterprise-grade cloud providers (AWS, Google Cloud) with strict data processing agreements and encryption standards.

Payment Processors

Stripe and PayPal handle payment processing. We don't store credit card information or payment details on our servers.

Analytics & Monitoring

We use privacy-focused analytics tools that anonymize data and respect user preferences. No personal information is shared with analytics providers.

Communication Services

Email delivery and SMS services for notifications, with strict data processing agreements and opt-out capabilities.

Policy Updates & Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements:

Notification Methods

  • • Email notification for significant changes
  • • In-app notification banner
  • • Updated "Last Modified" date at the top of this page
  • • Version history available upon request

Your Options

  • • Continue using the service (accepts changes)
  • • Review changes and adjust privacy settings
  • • Contact us with questions or concerns
  • • Delete your account if you disagree with changes

Version History

• v2.1 (January 15, 2025): Added AI processing transparency, enhanced GDPR compliance
• v2.0 (December 1, 2024): Major update with comprehensive privacy controls
• v1.5 (October 15, 2024): Added CCPA compliance and data retention policies

Dispute Resolution & Legal Information

Governing Law

This Privacy Policy is governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

Dispute Resolution Process

  1. Contact us directly at privacy@social.wedding
  2. We'll respond within 30 days with our proposed resolution
  3. If unsatisfied, you may file a complaint with relevant data protection authority
  4. EU users can contact their local supervisory authority

Data Protection Authority

EU users can contact their local data protection authority. For other regions, contact the relevant privacy regulator in your jurisdiction.

Questions About Privacy?

If you have questions about this Privacy Policy or how we handle your data, please contact us:

General Privacy Inquiries

privacy@social.wedding
+1 (555) SOCIAL

Data Protection Officer (EU)

dpo@social.wedding
Data Subject Request Form

Response Times

  • • General inquiries: Within 48 hours
  • • Data subject requests: Within 30 days (GDPR requirement)
  • • Data breach notifications: Within 72 hours
  • • Urgent privacy concerns: Within 24 hours